Policies and Warranties

Shipping:

All shipping is UPS ground service unless otherwise specified. 2nd day, next day, and Saturday delivery are available upon request.

Payment:

All work and parts are shipped pre paid. Visa & Mastercard are accepted. FCR Suspension no longer accepts personal or business checks due to the unstable economy. We apologize for any inconvenience this may cause. We will be offering payment via certified bank check/money order or bank wire transfer. For non-us customers we will only accept bank wire transfer.

Damage in shipping:

Any damage in shipping is the sole responsibility of the courier. FCR suspension is in no way liable for any damage in shipment.

Shipping charges:

All shipping charges are FOB from FCR. The customer is responsible for all shipping charges to and from FCR. FCR will not accept any cod packages from the customer.

Warranty:

Prices are subject to change without prior notification. All work performed by fcr suspension is guaranteed for 30 days against defects in workmanship and materials. All revalve work performed by FCR is 100% guaranteed for the entire time the customer owns the same bike. If you are unsatisfied with the mod work, please contact us immediately. We will either help you adjust your suspension or we revalve it again at no charge to you.. if you had the suspension for longer than 1 month, you will only be charged for oil and a fork and shock service. Sorry, no cash refunds. Warranty only applies to parts worked on or replaced. Example: if your shock was revalved and a new shock seal head was installed, the seal head and labor is covered. However, if the bottom out bumper fails it is not covered, nor is the labor to replace it..